Last updated: 24 September 2026
This Privacy Policy explains how Finishline handles personal information when you visit or use https://1233.neurogena.net. It is written for people in the United Kingdom and should be read alongside the Cookie Policy referred to below. Finishline is an informational interior colour journal for a general audience. It has no user accounts, public comments, newsletter, advertising features or social-media integrations.
1. Who is responsible for your information
Finishline is the controller of personal information covered by this notice. This means that Finishline decides why and how that information is used for the purposes described here.
You can contact the controller by telephone on +44 20 8050 4086 or by post at 41 Coniston Court, Kendal St, London W2 2AN, United Kingdom. Please do not include more personal information than is necessary when making an enquiry or exercising a privacy right.
2. Scope of this notice
This notice applies to visitors to https://1233.neurogena.net, people who use the contact form, and people who communicate with Finishline by telephone or post about the website. It covers personal information: information that identifies you directly, or could reasonably be linked with you.
This notice does not create a contract or alter any rights that cannot lawfully be altered. It does not apply to independent websites or resources that may be mentioned on the site, which have their own privacy arrangements.
3. Information collected and where it comes from
Most personal information is provided directly by you. The contact form asks for your name, telephone number, an optional area or postcode, and your message. If you telephone or write to us, the information you choose to provide and a record of the communication may also be handled.
When you browse the site, technical information may be generated by your device and browser. Depending on the site’s configuration, this can include the date and time of access, pages requested, browser and device characteristics, language settings, referring page information, and network or security-log data. This information is not collected to create public visitor profiles. It may be necessary for the site to load, function safely and diagnose technical problems.
Finishline does not operate accounts or comments, and does not collect information through a newsletter, advertising system or social-media integration. Please avoid sending special-category information, such as health information, or other sensitive information through the contact form unless it is genuinely necessary for your enquiry.
4. Why information is used and the legal bases
Under the UK GDPR, Finishline must have a lawful basis for each use of personal information. The relevant purposes and bases are as follows.
- Responding to a contact request: name, telephone number, optional location details and message content are used to understand and respond to the request. The usual basis is legitimate interests: communicating with people who have chosen to contact the site and managing enquiries. Where a request is made in anticipation of taking steps connected with an agreement, the basis may instead be steps taken at your request before entering into that agreement.
- Operating, securing and improving the website: limited technical and log information may be used to deliver pages, maintain performance, prevent misuse, investigate faults and protect the website. This is based on legitimate interests in maintaining a secure and usable informational website.
- Meeting legal obligations and handling claims: relevant information may be retained or disclosed where needed to comply with a legal obligation, establish, exercise or defend legal claims, or protect the rights and safety of people and the site. The basis will be legal obligation or legitimate interests, as appropriate to the circumstances.
- Optional technologies: where a non-essential technology requires consent under PECR or data-protection law, it will only be used where the required consent has been obtained. The Cookie Policy explains the choices available where such technologies are in use.
Legitimate interests are assessed in context. Finishline seeks to use the least information reasonably needed for the stated purpose and to avoid uses that would unfairly override your rights and interests.
5. Whether you must provide information
You are not required by law to submit the contact form or provide personal information simply to read the site. If you choose to make an enquiry through the form, a name, telephone number and message are needed to identify the enquiry and provide a meaningful response. The area or postcode field is optional. If required information is not provided, Finishline may be unable to respond to the enquiry through that form.
Technical information needed to deliver a requested webpage may be processed automatically as part of using the internet. You can limit certain browser storage technologies through your browser or relevant consent controls, although this can affect how a site functions.
6. Cookies and similar technologies
Cookies are small pieces of data that a website can store in a browser. Similar technologies can be used to remember settings, maintain security, measure technical performance or support other functions. The applicable UK rules include the Privacy and Electronic Communications Regulations (PECR), alongside the UK GDPR where personal information is involved.
Finishline does not use advertising or social-media integrations. Essential technologies may be used where strictly necessary to provide a requested online service or to protect the site. Any non-essential technologies, if introduced, should be described in the Cookie Policy and should be subject to the appropriate choice mechanism before they are set or read. For further detail about the technologies in operation and how to manage them, please refer to the Cookie Policy.
7. Who may receive information
Information is not sold or rented. It may be handled by carefully selected service-provider categories where this is necessary to run the website or manage communications. Depending on the actual technical arrangement, these categories can include website hosting, website maintenance, security, form-delivery, data-storage and communications providers. Such providers act only on documented instructions where they are processors, must protect the information appropriately, and may use it only for the permitted service.
Information may also be disclosed where reasonably necessary to professional advisers, insurers, authorities, courts, regulators or other parties when the law requires it, when it is necessary to protect rights or safety, or in connection with establishing, exercising or defending legal claims. Any disclosure will be limited to what is relevant and lawful in the circumstances.
8. International transfers
Finishline does not state that all processing takes place in one country, because this can depend on the location and infrastructure of the providers actually used. If personal information is transferred outside the United Kingdom, Finishline will use a lawful transfer mechanism appropriate to the transfer. This may include an adequacy regulation, the UK International Data Transfer Agreement, the UK Addendum to standard contractual clauses, or another safeguard recognised by UK data-protection law.
Where required, the risks of a transfer and additional protections will be considered before information is transferred. You may ask for general information about the relevant safeguard using the contact details in this notice.
9. How long information is kept
Personal information is not kept indefinitely. Contact-form and communication records are kept for as long as reasonably necessary to deal with the enquiry, any follow-up that is reasonably connected to it, and any associated record-keeping, legal or safeguarding need. They are then deleted or anonymised when they are no longer needed.
Technical and security records are retained for the period reasonably necessary for website operation, troubleshooting, security monitoring and investigation of suspected misuse. Information may be retained for longer where a law requires this or where it is reasonably necessary in relation to an actual or anticipated legal claim. Retention decisions take account of the amount and sensitivity of the information, the purpose of processing, the risk of harm from continued storage and whether the purpose can be achieved with less information.
10. Security and data minimisation
Finishline aims to limit collection to information that is relevant to the stated purposes and to restrict access to people and providers who need it for those purposes. Reasonable organisational and technical measures are used to help protect information against accidental loss, unauthorised access, alteration, disclosure or destruction. Measures are reviewed as appropriate to the nature of the information and the risks involved.
No website, device or transmission method can be made completely risk-free. You can help protect your privacy by providing only necessary information, using care on shared devices and avoiding sensitive details in a general enquiry unless they are essential.
11. Your UK data-protection rights
Subject to the conditions and limits in the UK GDPR, you have the right to ask for access to your personal information, to ask for inaccurate information to be corrected, and to ask for information to be erased. You may also have the right to ask for processing to be restricted, to object to processing based on legitimate interests, and to receive information you provided in a portable format where the right to data portability applies.
You can exercise these rights by telephoning +44 20 8050 4086 or writing to 41 Coniston Court, Kendal St, London W2 2AN, United Kingdom. State which right you wish to use and provide enough information to locate the relevant record. Reasonable identity checks may be requested where necessary to protect your information from unauthorised disclosure. A request will be considered in line with the applicable legal time limits and any lawful exemptions.
12. Consent, objections and marketing
Where processing relies on consent, you can withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing that occurred before it was withdrawn. You may also object at any time to processing based on legitimate interests where there are grounds relating to your particular situation; Finishline will stop unless there are compelling legitimate grounds or the processing is needed for legal claims.
Finishline does not operate advertising, a newsletter or direct-marketing activity. If direct marketing were ever introduced, you would have the right to object to it at any time, and that objection would be honoured for that activity. Finishline does not use personal information for automated decision-making or profiling that produces legal effects or similarly significant effects.
13. Children
The site is intended for a general audience and is not directed at children. Finishline does not knowingly seek to collect personal information from children through the website. A parent, guardian or child who believes that a child’s information has been provided can contact Finishline using the details above so that the matter can be considered and, where appropriate, the information removed.
14. Complaints to the regulator
If you have a concern about how your personal information has been handled, please first raise it with Finishline using the telephone number or postal address in this notice. You also have the right to complain to the UK supervisory authority, the Information Commissioner’s Office. The Information Commissioner’s Office can provide guidance on data-protection rights and how to make a complaint.
15. Changes to this Privacy Policy
This policy may be updated when the site’s practices, legal obligations or relevant technology change. The latest version will be published on https://1233.neurogena.net, with the revision date shown at the beginning of this page. Material changes will be explained in the updated policy in a clear way. Please review this page from time to time if you use the site or provide information through it.